Transaction issue:Error code

Payment/Card Last journal type refusalReasonRaw Description
Visa and Mastercard Cancelled 00: Approved or completed successfully The transaction was cancelled after being initially approved by the issuer. This can be due to various reasons, for example, if the shopper returns goods after purchase.
Visa and Mastercard Refused 01: Refer to card issuer The transaction was refused by the card issuer. The shopper should contact their bank for clarification. The shopper can try again after resolving the issue with their bank, or use another payment method.
Visa and Mastercard Refused 03: Invalid merchant The transaction was refused by the card issuer. The shopper should contact their bank for clarification. The shopper can try again after resolving the issue with their bank, or use another payment method.
Visa and Mastercard Refused 04: Capture card / Pick-up The card issuer requests to retain the card. This can be due to a suspected counterfeit or stolen card. This reason is used in an E-Commerce environment although it originates from a POS (Point Of Sale) environment.
Visa and Mastercard Refused 05: Do not honor This is a generic refusal that has several possible causes. The shopper should contact their issuing bank for clarification.
Visa and Mastercard Error 06: Error Payment could not be authorised and resulted in an error. The shopper can try again or use another payment method.
Visa and Mastercard Refused 07: Pickup card, special condition The card issuer requests to retain the card. This can be due to a suspected counterfeit or stolen card.
Visa and Mastercard Cancelled 10: Partial approval The transaction was cancelled. Some card issuers support partial-approval authorization. This approves a part of the requested transaction, leaving the remainder to be paid with another form of tender.
Visa and Mastercard Refused 12: Invalid transaction The card issuer does not allow this type of transaction on this card/account. For example, the card is a fleet card for which this type of transaction is not permitted.
Visa and Mastercard Refused 13: Invalid amount The card issuer has declined the transaction because of an invalid format or field. This response usually occurs with Cirrus or Maestro Debit and Prepaid Cards or cards that are not allowed to do online purchases. The shopper should try again or use another payment method.
Visa and Mastercard Refused 14: Invalid card number The card issuer is unable to validate the card/account number.
Visa and Mastercard Refused 15: Invalid issuer The card number is not within a card number range supported by the scheme.
Visa and Mastercard Refused 19: Re-enter transaction Applies for Visa. The transaction cannot be processed temporarily.
Visa and Mastercard Refused 30: Format error The card issuer does not recognize the transaction details being entered. This is due to a format error. The shopper should check the transaction information and try again.
Visa and Mastercard Refused 41: Lost card The card was reported as lost. Validate the shopper's authenticity and refer them to their bank.
Visa and Mastercard Refused 43: Stolen card The card was reported as stolen. Validate the shopper's authenticity and refer them to their bank.
Visa and Mastercard Refused 46: Closed account Applies for Visa. The account is closed. Re-validate the account number for accuracy and do not reattempt with the same PAN or token.
Visa and Mastercard Refused 51: Insufficient funds/over credit limit / Not sufficient funds Insufficient funds in the cardholder's account. The shopper can try again after adding funds to their bank account, or use another payment method.
Visa and Mastercard Refused 54: Expired card The card expiration date is in the past. The shopper should correct the date or use another payment method.
Visa and Mastercard Refused 55: Invalid PIN The shopper has entered an incorrect PIN. The shopper should re-enter their PIN or use another payment method.
Visa and Mastercard Refused 57: Transaction not permitted to issuer/cardholder The card issuer does not permit the transaction on this card/account. The shopper can use another payment method. For activation or loading of prepaid cards, the Merchant, acquirer BIN, and issuer BIN are not all domestic. An issuer's processing center is not certified to receive transaction-specific data in TLV format (field 104 in request message).
Visa and Mastercard Refused 58: Transaction not permitted to acquirer/terminal Card issuer does not permit the transaction on this card/account. Shopper can use another payment method or contact their bank.
Visa and Mastercard Refused 59: Suspected fraud The transaction is refused because the card issuer suspects this payment to be fraudulent.
Visa and Mastercard Refused 61: Exceeds withdrawal amount limit(s) / Withdrawal amount limit exceeded The shopper has exceeded their card limit. The shopper can try again after resolving the issue with their bank, or use another payment method.
Visa and Mastercard Refused 62: Restricted card The card issuer has restricted where the card can be used. For example, because of embargoes.
Visa and Mastercard Refused 63: Security violation The card issuer indicated a security issue with this card. The shopper can use another payment method. Alternatively, the shopper can try again after they resolved the issue with their bank.
Visa and Mastercard Refused 65: Exceeds withdrawal count limit / Withdrawal count limit exceeded The shopper has exceeded their card usage frequency limit. The shopper can use another payment method or try again with the same card after the shopper took care of the card limit issue.
Visa and Mastercard Refused 6P: Customer ID verification failed Applies for Visa. Incorrect account verification (for example driving license number) related to Visa Direct. Not to be confused for cardholder verification method refusals such as CVV, for example.
Visa and Mastercard Refused 65: Authentication required Applies for Mastercard. Authentication is required for the transaction. If the transaction is in scope of PSD2 and did not go through 3D Secure, try again with 3D Secure. This is also referred to as a "Soft Decline".
Visa and Mastercard Refused 70: Contact Card Issuer Applies for Mastercard. The card issuer indicated an issue with this card and requests contact from the shopper. The shopper can use another payment method. Alternatively the shopper can try again after they resolved the issue with their bank.
Visa and Mastercard Refused 70: PIN data required Applies for Visa. The card issuer requests to use Secure Customer Authentication. Reattempt transaction with PIN. (European Region Only)
Visa and Mastercard Refused 75: Allowable number of PIN tries exceeded The shopper has entered an incorrect PIN more times than is allowed by the issuing bank. The shopper should try again or use another payment method.
Visa and Mastercard Refused 78: Invalid/nonexistent account specified (general) The transaction is from a new cardholder, and the card has not been properly unblocked.
Visa and Mastercard Refused 79: Life Cycle Applies for Mastercard. The transaction is refused due to invalid card data. View the Merchant Advice Code for follow-up action.
Visa and Mastercard Refused 80: Credit issuer unavailable The issuing bank cannot be contacted. The shopper should try again or use another payment method.
Visa and Mastercard Refused 82: Policy Applies for Mastercard. The transaction is refused due to a policy reason. View the Merchant Advice Code for follow-up action.
Visa and Mastercard Refused 82: Negative online CAM, dCVV, iCVV, CVV, or CAVV results or Offline PIN authentication interrupted Applies for Visa. The cardholder verification method failed for CAM, dCVV, iCVV, CVV or a service code for card present transactions.
Visa and Mastercard Refused 83: Fraud / Security Applies for Mastercard. The transaction is refused because the card issuer suspects this payment to be fraudulent. View the Merchant Advice Code for follow-up action.
Visa and Mastercard Authorised 85: No reason to decline a request for account number verification, address verification, CVV2 verification, or a credit voucher or merchandise return Zero-value auth request authorised.
Visa and Mastercard Authorised 85: Not declined (Valid for all zero amount transactions) Zero-value auth request authorised.
Visa and Mastercard Refused 86: Cannot verify PIN Applies for Visa. The PIN cannot be validated. If applicable, the transaction can be reattempted as a non-PIN transaction.
Visa and Mastercard Refused 91: Authorization Platform or issuer system inoperative / Issuer not available The issuing bank cannot be contacted. The shopper should try again or use another payment method.
Visa and Mastercard Error 91: Issuer unavailable or switch inoperative The issuer or issuer processor cannot authorize, for example because of downtime.
Visa and Mastercard Refused 92: Destination cannot be found for routing / Unable to route transaction The shopper is using a test card number on live. The shopper should use another payment method.
Visa and Mastercard Refused 93: Transaction cannot be completed; violation of law The issuing bank will not allow this transaction. The shopper should use another payment method.
Visa and Mastercard Refused 96: System malfunction The issuing bank cannot be contacted. The shopper should try again or use another payment method.
Visa and Mastercard Refused 1A: Authentication Required Applies for Visa. Authentication is required for the transaction. If the transaction is in scope of PSD2 and did not go through 3D Secure, try again with 3D Secure. This is also referred to as a "Soft Decline".
Visa and Mastercard Refused R0: Stop payment order Applies for Visa. The cardholder requested to stop a specific, single recurring payment transaction. Contact the shopper regarding cancellation of this transaction.
Visa and Mastercard Refused R1: Revocation of authorisation order Applies for Visa. The cardholder requested to stop all recurring payment transactions. Contact the shopper regarding cancellation of all transactions.
Visa and Mastercard Refused R3: Revocation of all authorisation orders Applies for Visa. All recurring payments have been cancelled for the card number in the request. Contact the shopper regarding cancellation of all transactions.
Visa and Mastercard Refused Z1: Offline-declined Applies for Visa. Only used in non-cardholder requests such as advice.
Visa and Mastercard Refused Z3: Unable to go online; offline-declined Applies for Visa. Only used in non-cardholder requests such as advice.
Adyen for Platforms Refused 010: Insufficient funds in the source balance account The transaction was refused by Adyen because there are insufficient funds in the balance account.
Adyen for Platforms Refused 100 : Account holder misses required capabilities The transaction was refused by Adyen because the account holder does not have the required capabilities.
Adyen for Platforms Refused 101 : Account holder is not active The transaction was refused by Adyen because the account holder is not in active status.
Adyen for Platforms Refused 111 : Balance account is not active The transaction was refused by Adyen because the balance account is not in active status.
Adyen for Platforms Refused 121: Balance platform is not active The transaction was refused by Adyen because your balance platform is not in Active status.
Adyen for Platforms Error 999: Unknown error The transaction was refused by Adyen for unknown reasons.
Afterpay Refused DECLINED : Payment rejected (402) Afterpay declined the payment.
Afterpay Error No response from ACM Afterpay did not respond within 30 seconds which resulted in a timeout.
Afterpay Error 500: Internal Error AfterPay had an internal error. The shopper needs to try again later.
Afterpay Refused INVALID_AMOUNT The transaction amount is above or below the limit for Afterpay.
Alipay sentForSettle/SettledScheduled/settledExternally trade_status=TRADE_FINISHED The payment was successfully completed and you can expect to receive the funds.
Alipay Refused Field 'currency' is not valid. Reason: The provided currency is not supported. The currency sent in the request does not match the country code. For example, sending EUR for Norway; the currency should be NOK.
Alipay  
Alipay See supported currencies at adyen.com.
Alipay Refused Payment details are not supported for this country/ MCC combination The acquirer's risk rules blocked this transaction. There is usually a non-compliance issue in the payment details.
Alipay Refused 422: Invalid shopper interaction The payment request includes the wrong shopperInteraction. For example, an Ecommerce merchant account sent a request with shopperInteraction: POS.
Alipay  
Alipay Contact our Support Team.
Alipay Refused trade_status=WAIT_BUYER_PAY The shopper did not authorise the payment. The authorised funds were refunded and the offer was closed because the Adyen terminal did not receive the authorisation notification.
Alipay Refused Shopper cancelled during PIN entry The shopper did not enter their PIN.
Alipay Refused Merchant cancelled For Alipay, this refusal only occurs for POS transactions. Usually, the merchant cancels the transaction before it completes, or refunds the transaction before it is captured.
Alipay Refused (NOT_SUPPORT_PAYMENT_INST) The shopper is using a version of Alipay Wallet that is not supported. Ensure that payment_inst is set to Alipay_HK, and prompt the shopper to use the correct wallet.
Alipay Refused TRADE_NOT_EXIST For online transactions, the shopper did not open the Alipay app from the payment URL, or did not log in to the Alipay website.
Alipay  
Alipay For POS transactions, this refusal occurs when the merchant's MA Registration Number (RegNum) is missing. Contact our Support Team.
Alipay Error SYSTEM_ERROR : Alipay system is currently not available, please try again later. The Alipay system is currently not available. Ask the shopper to try again later.
Alipay Error ILLEGAL_SIGN There is a technical issue with your configuration. Contact Alipay Support.
Alipay Error ACCESS_FORBIDDEN There is a technical issue with your configuration. Contact our Support Team.
Alipay RefundFailed MERCHANT_BALANCE_NOT_ENOUGH There is a technical issue with the refund. Try again between 21:00–23:00 SGT.
Alipay RefundFailed PURCHASE_TRADE_NOT_EXIST The transaction you’re attempting to refund does not exist, or does not include a PSP reference. Check the request parameters to ensure you’re sending a referenced refund.
Alipay RefundFailed ILLEGAL_ARGUMENT The API request includes an incorrect parameter. Check your request parameters according to Alipay's API specification.
Alipay RefundFailed RETURN_AMOUNT_EXCEED The total refund amount exceeds the transaction amount. Check that the amount is correct.
Alipay RefundFailed ISSUER_OR_SWITCH_INOPERATIVE The issuer or issuer processor temporarily cannot authorize, usually because of downtime. Try again later.
Alipay RefundFailed 40 : Requested function not supported The card issuer declined the transaction. This is sometimes caused by the issuer placing a hold on the shopper's card.
Alipay Cancelled 000: Approved The transaction was cancelled after being initially approved by the issuer. This can be due to various reasons, for example, if the shopper returns goods after purchase.
Alipay Cancelled 001: Approve with ID The transaction was cancelled after the issuer requested that identification be established through telephone contact between the acquiring center's authoriser and the merchant.
Alipay Cancelled 002: Prepaid Card Partial Authorization Transaction was cancelled. Some card issuers support partial-approval authorization. This approves a part of the requested transaction, leaving the remainder to be paid with another form of tender.
Alipay Refused 100: Deny This is a generic refusal that can have several possible reasons. Shopper should contact their issuing bank for clarification.
Alipay Refused 101: Expired Card / Invalid Expiration Date The card expiration date is in the past. The shopper should correct the date or use another payment method.
Alipay Refused 106: PIN tries exceeded The shopper has entered an incorrect PIN more times than is allowed by the issuing bank. The shopper should try again or use another payment method.
Alipay Refused 109: Invalid merchant The transaction was refused by the card issuer. The shopper should contact their bank for clarification. The shopper can try again after resolving the issue with their bank, or use another payment method.
Alipay Refused 110: Invalid amount The transaction amount was specified in an invalid format. For example, an invalid character such as a dollar sign or a space was used. The shopper should correct or use another payment method.
Alipay Refused 111: Invalid account The card issuer is unable to validate the card/account number, possibly because an invalid character was used.
Alipay Refused 115: Requested function not supported The card issuer does not allow this type of transaction on this card/account.
Alipay Refused 117: Incorrect PIN The shopper entered an invalid PIN. The shopper should try again or use another payment method.
Alipay Refused 119: Transaction not permitted to Cardmember The card issuer doesn't permit the transaction on this card/account. The shopper can use another payment method.
Alipay Refused 122: Invalid Keyed Printed Card Security Code (PCSC) The card issuer indicated a security issue with this card. The shopper can use another payment method. Alternatively, the shopper can try again after they resolved the issue with their bank.
Alipay Refused 125: Invalid Effective Date on Card The card expiration date provided is not a valid date format. The shopper should correct or use another payment method.
Alipay Refused 130: Additional customer identification required Authentication is required for the transaction. If the transaction is in scope of PSD2 and did not go through 3D Secure, try again with 3D Secure. This is also referred to as a "Soft Decline".
Alipay Refused 181: Format error The card issuer does not recognize the transaction details being entered. This is due to a format error. The shopper should check the transaction information and try again.
Alipay Refused 183: Invalid Currency Code The currency code provided doesn't comply with standards.
Alipay Refused 187: Deny New Card Issued The card issuer supplied the cardholder with a new card. The shopper should try again with the new card, or use another payment method
Alipay Refused 189: Deny Canceled or Closed Card Acceptor The merchant has stopped operations or is no longer accepting cards from this card scheme.
Alipay Refused 200: Deny pick up Card The card issuer requests to retain the card. This can be due to a suspected counterfeit or stolen card.
Alipay Refused 900: Advice accepted The ExpressPay issuer is unable to respond to an ATC Synchronization Authorization Request.
Alipay Refused 911: Card Issuer timed out The issuing bank cannot be contacted. The shopper should try again or use another payment method.
Alipay Refused 912: Host unavailable The issuing bank cannot be contacted. The shopper should try again or use another payment method.
BLIK Refused ER_WRONG_TICKET The BLIK code did not match any code generated within the last 180 seconds. Ask the shopper to try again and to check that they are using a valid code.
BLIK Refused ER_TIC_USED The BLIK code was already used within the last 180 seconds.
BLIK Refused ER_TIC_EXPIRED The BLIK code has expired.
BLIK Refused TIMEOUT Timeout in communication with the mobile banking app or the issuer’s system.
BLIK Refused USER_TIMEOUT The shopper did not confirm the transaction in the mobile banking app within the time limit.
BLIK Refused LIMIT_EXCEEDED The shopper’s transaction limit is exceeded. The banking mobile app should direct the shopper to change the limit.
BLIK Refused USER_DECLINED The shopper declined the transaction in the mobile app.
BLIK Refused AM_TIMEOUT Timeout in communication with the mobile app.
BLIK Refused INSUFFICIENT_FUNDS Insufficient funds in the shopper’s bank account. The mobile app should display the reason and direct the shopper to change the limit.
BLIK Error NO_RESPONSE_WITHIN_TIMEOUT Adyen did not receive a response from BLIK within the time limit.
Grabpay Canceled consent_required : Shopper Canceled the payment before completion The shopper’s wallet only contains SGD currency, but is trying to pay in MYR. Grabpay cancels the transaction and prompts the shopper to top up their wallet.
Grabpay Refused insufficient_balance : Shopper insufficient balance in wallet The shopper did not have the funds to cover this transaction.
Grabpay  
Grabpay Ask the shopper to top up their wallet or try another payment method.
Grabpay Refused confirm_failed : Customer Limits Exceeded/KYC check failed The shopper has exceeded the balance limits of their wallet. Grabpay imposes lower limits on "basic users" who have not completed the KYC of their wallet.
Grabpay Refused server_error : GrabPay Server Error Generic error returned by GrabPay during the redirect
Grabpay  
Grabpay If you do not have a direct contract with Adyen, contact GrabPay directly. If you have a direct contract with Adyen, contact our Support Team.
Grabpay Error "{""devMessage"":""Bad Input."",""arg"":""Missing value for item0Price\n""}" You did not specify the item price for the invoice line item. The value for amountIncludingTax must be greater than 0.
Grabpay Refused Customer has not completed KYC of wallet The shopper's GrabPay wallet was not activated (not KYC-ed or no has balance), or the shopper attempted to bind their card or bank account to their wallet but was unsuccessful.
Grabpay Refused invalid_request : GrabPay Server Error Adyen couldn’t establish a connection to GrabPay to either send the request or receive a response.
Grabpay  
Grabpay Retry the payment request. If the issue continues, contact our Support Team.
Grabpay Error CONVERTER_RESPONSE Adyen couldn’t interpret the acquirer’s response.
Grabpay  
Grabpay Retry the payment request. If the issue continues, contact our Support Team.
Grabpay Error NO_RESPONSE_WITHIN_TIMEOUT The acquirer did not return a response within the 30 seconds time limit.
Grabpay  
Grabpay Retry the payment request. If the issue continues, contact our Support Team.
Grabpay Refused Customer has not completed initial top up of wallet There are no funds in the shopper's wallet. Ask the shopper to top up their wallet.
Grabpay Refused kyc_compliance_decline : kyc_compliance_decline The shopper hasn’t completed the KYC verification process. Ask the shopper to complete the KYC process to activate their wallet, and to try the payment again.
Grabpay RefundFailed merchant_insufficient_balance Your account balance is insufficient. This can happen if your funds have just been settled from GrabPay to Adyen. Processed additional volume with GrabPay and set up a reserve with Grabpay.
Grabpay RefundFailed pending_approval The Grabpay system is processing modifications on the transaction. Wait for these modifications to complete, then try again.
KCP Refused CC10 : Insufficient funds in the account (CC10 : Etc error) The shopper doesn’t have enough funds to complete the transaction.
KCP  
KCP Ask the shopper to top up their account and try again.
KCP Refused CC61 : The card holder has exceeded his or her credit limit (CC61 : Etc error) The shopper has exceeded their credit limit.
KCP  
KCP Ask the shopper to contact their bank if they want to increase the limit.
KCP Refused CC45 : Suspended credit card. (CC45 : Etc error) The shopper’s card is suspended.
KCP  
KCP Ask the shopper to contact their bank for further information.
KCP Refused CC63 : Password is not correct. (CC63 : Etc error) The shopper has entered an incorrect password.
KCP Refused CC66 : Error in the social security number. (CC66 : Etc error) The shopper entered the wrong social security number.
KCP  
KCP Ask the shopper to try again with the correct number.
KCP Refused CC04 : Lost or invalid card. (CC04 : Etc error) Ask the shopper to contact their bank.
KCP Refused CC54 : The expiry date has passed, or the date does not match. (CC54 : Etc error) The shopper's card is expired.
KCP Refused CC55 : Error in the expiry date of the credit card. (CC55 : Etc error) The shopper entered the wrong expiry date.
KCP  
KCP Ask the shopper to try again with the correct expiry date.
KCP Refused CC69 : The transaction has been suspended since the wrong PIN is entered more than three (CC69 : Etc error) The shopper entered the wrong PIN more than three times.
KCP  
KCP Ask the shopper to contact their bank to resolve.
KCP Refused CC01 : Please contact the card issuer for further assistance. (CC01 : Etc error) A technical issue occurred with the shopper’s card.
KCP  
KCP Ask the shopper to contact their bank.
KCP Error CC03 : This error will occur when the status of the card used is invalid. (CC03 : Etc error) The shopper's card is not active.
KCP  
KCP Ask the shopper to confirm that they activated the card.
KCP Refused 8130 : The merchant does not accept credit cards issued outside of Korea. (8130 : Etc error) KCP only processes Korean local cards.
KCP  
KCP Ask the shopper to try again using a card issued in Korea.
Klarna PENDING This is an expected response for Klarna Widget integrations.  
Klarna Authorised ACCEPTED The payment was authorised.
Klarna Error Internal error Generic API response from Klarna. Check your Customer Area for additional information.
Klarna Error BAD_VALUE : locale The locale in your payment request is not compatible. Refer to our Klarna documentation for compatible combinations.
Klarna Error BAD_VALUE : order_lines[X].tax_rate Error message on the validation criteria for the tax calculation. Refer to our Klarna documentation for more information about the tax calculation.
Klarna Error BAD_VALUE : order_lines[X].total_tax_amount There is an error in the tax amounts for order line [X]. Tax amounts should add up over all order lines. Klarna validates this on their end. Refer to our Klarna documentation to see how to send in tax amounts in your payment request.
Klarna Error BAD_VALUE : order_tax_amount There is an error in the tax amounts. Tax amounts should add up over all order lines. Klarna validates this on their end. Refer to our Klarna documentation to see how to send in tax amounts in your payment request.
Klarna Error BAD_VALUE : purchase_currency The amount.currency in your payment request not formatted correctly or doesn't apply for a certain locale. Refer to our Klarna documentation for compatible combinations.
Klarna Error BAD_VALUE : billing_address.postal_code, shipping_address.postal_code or BAD_VALUE : shipping_address.postal_code, billing_address.postal_code The postal code in the billingAddress or the deliveryAddress in your payment request is not formatted correctly. Refer to our Klarna documentation to see how to format the shopper's address.
Klarna Error BAD_VALUE : attachment.attachment The data sent in the additionalData.openinvoicedata.merchantData in your payment request does not follow Klarna's requirements. Refer to Klarna's documentation to see how to format the merchant data.
Klarna Error BAD_VALUE : billing_address.phone, shipping_address.phone or BAD_VALUE : shipping_address.phone, billing_address.phone The telephoneNumber in your payment request is not formatted correctly. Refer to our Klarna documentation to see how to format the telephone number.
Klarna Error BAD_VALUE : billing_address.given_name, billing_address.family_name, or BAD_VALUE : shipping_address.given_name, shipping_address.family_name Your request contains invalid characters. Ensure you only submit UTF-8 encoded values when creating a Klarna payment.
Klarna Error Payment method not available (contact Klarna) The payment method defined in the payment request is not configured correctly on Klarna's end. Verify that you have enabled Klarna in your Customer Area.
Klarna Error Allowed category list is empty Edit your payment request. Your payment request does not follow the guidelines defined in our Klarna documentation. For example, make sure that the country code and billing address are for the same country.
Klarna Error Missing returnUrl Your payment request is missing the returnUrl parameter.
Klarna Error No InvoiceLines provided Your payment request did not include invoice lines. Refer to our Klarna documentation to see how to send in invoice lines in your payment request.
Klarna OfferCancelled NOT_FOUND : Invalid session id The shopper has tried to make a payment for an offer that has expired. We recommend that you ask the shopper to retry the transaction.
Klarna Not linked to a payment status, check logs. ReadSessionResponse does not have valid authorisation token Klarna sends this error when:
Klarna The /payments/details call to Adyen is made before the shopper received an authorisation from Klarna.
Klarna The shopper's authorisation token from Klarna has expired after 60 minutes.
Klarna There could be multiple reasons for this to happen.
Klarna Refused REFUSED Klarna's internal risk engine refused the payment. A possible reason is that the shopper has an unpaid balance towards Klarna.
Klarna Refused UNAVAILABLE_PAYMENT_METHOD or PAYMENT_METHOD_FAILED : Purchase for payment method failed Klarna's internal risk engine refused the payment. A possible reason is that the shopper has an unpaid balance towards Klarna.
Mastercard Merchant Advice Codes 01 : New account information available There has been a change in the shopper's account information, for example a new expiry date for an expired card. Get the updated card information. You can either use our Account Updater, or reach out directly to the shopper.
Mastercard Merchant Advice Codes 02 : Cannot approve at this time, try again later This can happen because of a credit limit, or insufficient funds on the card. Try again the payment after 72 hours.
Mastercard Merchant Advice Codes 03 : Do not try again The account is closed, or the issuer suspects fraud. Do not retry this payment. Retries can be subject to penalty fees by Mastercard.
Mastercard Merchant Advice Codes Consider reaching out directly to the shopper.
Mastercard Merchant Advice Codes 04 : Token requirements not fulfilled for this token type There is a technical issue with the payment. Contact our Support Team.
Mastercard Merchant Advice Codes 21 : Payment Cancellation Shopper cancelled the recurring agreement. Do not retry this payment. Retries can be subject to penalty fees by Mastercard.
Mastercard Merchant Advice Codes 24 : Retry after 1 hour Insufficient funds. Retry the payment after 1 hour.
Mastercard Merchant Advice Codes 25 : Retry after 24 hours Insufficient funds. Retry the payment after 24 hours.
Mastercard Merchant Advice Codes 26 : Retry after 2 days Insufficient funds. Retry the payment after 2 days.
Mastercard Merchant Advice Codes 27 : Retry after 4 days Insufficient funds. Retry the payment after 4 days.
Mastercard Merchant Advice Codes 28 : Retry after 6 days Insufficient funds. Retry the payment after 6 days.
Mastercard Merchant Advice Codes 29 : Retry after 8 days Insufficient funds. Retry the payment after 8 days.
Mastercard Merchant Advice Codes 30 : Retry after 10 days Insufficient funds. Retry the payment after 10 days.
Mastercard Merchant Advice Codes 40 : Consumer non-reloadable prepaid card Issuer recognizes a consumer non-reloadable prepaid card was used for this transaction. No action required.
Mastercard Merchant Advice Codes 41 : Consumer single-use virtual card number Issuer recognized a consumer single-use virtual card was used for this transaction. No action required.
Mastercard Merchant Advice Codes MerchantAdviceCode unknown The issuer has returned a value that is not included in the Mastercard specifications. No action possible.
MB WAY Refused c5: Refused/Recusado The payment was not completed or refused in the app.
MB WAY Refused ERROR - 102/203: Unknown phone number The phone number provided by the shopper is unknown.
MB WAY Error No response from ACM The connection to MB WAY timed out before Adyen received a response.
MB WAY Refused c2: Customer declined payment - Recusado The shopper refused the payment in the app.
MB WAY Refused c4: Operation rejected The shopper should contact their bank for further information.
MB WAY Refused Vp3: Limit exceeded The shopper has exceeded the maximum daily amount.
Oney Refused La demande de paiement a été refusée Oney declined the payment.
Oney Error ERR_03 : L'email n'est pas compatible avec la regex définie en base. - email_address The email address failed Oney’s validation. Ask the shopper to try again with another email address.
Oney Error 504 : Gateway Timeout The payment failed because of a timeout. Ask the shopper to try again later.
Oney Error ERR_04 : Le pays de livraison/facturation n'est pas accepté - customer.customer_address The shipping or billing address is not accepted. Check that the address is correct and matches the country.
Oney Error ERR_04 : Le pays de livraison/facturation n'est pas accepté - purchase.delivery.delivery The delivery address is not accepted. Check that the delivery address is correct.
Oney Error ERR_03 : Le format du champ est invalide The phone number format is not valid. The expected format for France is: +336 or +337 followed by eight digits. The expected format for Spain is +346 or +347 followed by eight digits.
Oney Error ERR_03 : Invalid Business_transaction. You don’t have permission to do this type of transaction. Contact our Support Team.
Oney Error ERR_05 : Les bornes d'une OPC sont dépassées - payment.payment_amount The transaction amount is above/below the required limits for Oney.
PayPal CaptureFailed 10606 - Transaction rejected, please contact the buyer The shopper cannot pay. For more information on why the capture failed, contact PayPal.
PayPal CaptureFailed 11607 - Duplicate request This transaction could not be completed since it is duplicate. Check whether the shopper already attempted a transaction.
PayPal Error 10001: Internal Error This indicates a technical issue on PayPal's side. For more information, contact PayPal.
PayPal Error 10002 : The user account is locked Your PayPal account may be locked. For more information, contact PayPal.
PayPal Error 10002: Restricted account PayPal merchant account has been restricted. Contact your PayPal account manager to resolve the issue.
PayPal Error 10212: Profile preference setting Applies to subscription payments. The shopper's PayPal account is configured to automatically block certain payments. The shopper can adjust this in their PayPal account.
PayPal Error 10409: You're not authorized to access this info There are multiple PayPal accounts set up on the same merchant account.
PayPal Error 10525: Invalid Data The transaction cannot be processed because the amount is zero.
PayPal If you want to make a zero-auth transaction to validate payment details, make sure that you're sending the required parameters to save payment details.
PayPal Error 10729: Shipping Address State Empty For transactions in the US and Canada, the deliveryAddress has to include a stateOrProvince.
PayPal Error 10730: Shipping Address Postal Code Empty The deliveryAddress has to include a postalCode.
PayPal Error 11451: Billing Agreement Id or transaction Id is not valid The transaction failed because the token used for the recurring transaction was created from a different merchant account. Make sure to use the recurring details created on the same merchant account.
PayPal Error 11452: Merchant not enabled for reference transactions You tried to either create or use a token, but don't have the recurring feature enabled on your PayPal account. Contact PayPal to resolve the issue.
PayPal Error 11547: Recurring payments feature is not currently available; try again later You tried to either create or use a token, but don't have the recurring feature enabled on your PayPal account. Contact PayPal to resolve the issue.
PayPal Error 11547: Permission denied Your PayPal account does not have the required API permissions. For instructions, see Set up PayPal or Set up PayPal for marketplaces. If the problem persists, contact PayPal.
PayPal Error 11601: Request for billing address failed The Request billing address feature is not enabled on your PayPal account. Contact PayPal to have it enabled.
PayPal Refused/Error XXXXX: Transaction refused because of an invalid argument. See additional error message No specific reason provided. For more information, refer to PayPal's API Error Codes.
PayPal Refused 10201: Agreement cancelled The billing agreement of a recurring payment is cancelled on PayPal's side. You can either retry the payment with another token, or create a new token.
PayPal Refused 10204: Denied The shopper's PayPal account is closed or restricted. The shopper should contact PayPal to resolve the issue.
PayPal Refused 13122: Transaction refused This transaction cannot be completed because it violates the PayPal User Agreement. For more information, contact PayPal.
PayPal Refused 10417: Transaction cannot complete This payment failed. PayPal recommends that you ask the shopper to retry the payment using another payment method from their PayPal wallet.
PayPal Refused 10486: This transaction could not be completed The transaction failed due to a bad funding source; for example, the payment exceeded the shopper's card limit.
PayPal RefundFailed 10002: You do not have permission to make this API call Your PayPal does not have the required API permissions. See Set up PayPal or Set up PayPal for marketplaces If the problem persists, contact PayPal.
PayPal RefundFailed 10007: Permission denied - You do not have permission to refund this transaction This issue is related to the permissions you have on PayPal's side. For more information, refer to PayPal documentation.
PayPal RefundFailed 10009: You do not have a verified ACH You can receive this response in the following scenarios:
PayPal Your PayPal account does not have enough funds for the refund.
PayPal You haven't verified the bank account associated to your PayPal account.
PayPal Your PayPal account doesn't have a bank account associated to it.
PayPal Contact PayPal to resolve the issue.
TWINT Refused 103: Declined by the issuer The transaction was declined by the issuer. Ask the shopper to contact their bank for more information.
TWINT Refused 1301/1302 Shopper removed the recurring agreement The shopper has canceled their recurring payment.
TWINT Refused 103:Payment aborted by the customer The shopper did not complete the payment.
TWINT Error No response from ACM Adyen was not able to connect with TWINT which resulted in a timeout.
Dreame Error S-1 Common failure error codes, such as program error, no network
Dreame Error S101 Failed to create order
Dreame Error S102 Order verification failed
Dreame Error S103 The user with password-free payment manually closed it
Pay_stary Error STARY_102 Parameter validation error codes, such as 'Order number does not exist
Pay_stary Error STARY_103 Internal processing failure error codes, such as 'Failed to modify the database
Pay_stary Error STARY_104 Third-party notification of unsuccessful order
Pay_stary Error STARY_106 Third-party pending, and when redirected back, falsely indicating a successful order, but actual query shows it was not successful: 'Order falsely reported as successful
Huawei Error -1 General failure error code.
Huawei Error 1 Default error code returned when payment results are not received from IAP.
Huawei Error 60000 User canceled the payment.
Huawei Error 60001 Parameter error, including missing parameters.
Huawei Error 60002 Payment service switch for the application is not turned on.
Huawei Error 60003 Incorrect product information.
Huawei Error 60004 API access frequency exceeded.
Huawei Error 60005 Network connection exception.
Huawei Error 60006 Querying product type does not match PMS definition.
Huawei Error 60007 The application to which the product belongs is not available in the specified country/region.
Huawei Error 60020 VR APK not installed error code.
Huawei Error 60050 Huawei account not logged in.
Huawei Error 60051 Purchase failed because the user already owns the product.
Huawei Error 60052 Consumption failed because the user does not own the product.
Huawei Error 60053 Product has already been consumed and cannot be consumed again.
Huawei Error 60054 IAP is not supported in the user's service region.
Huawei Error 60055 User has not agreed to the payment agreement.
Huawei Error 60056 Transaction was rejected due to risk control triggered by the user.
Huawei Error 60057 Order is in Pending status.
Huawei Error 60059 Merchant does not support friend payment.
Apple 0 Unknown error Sorry, the purchase is unavailable for an unknown reason. Please try again later.
Apple 1 User unable to make purchase The purchase cannot be completed. Please, change your account or device.
Apple 2 User canceled the purchase  
Apple 3 Payment failed for some reason Your purchase was declined. Please, check the payment details and make sure there are enough funds in your account.
Apple 4 Purchase restricted, resulting in payment failure The purchase is not available for the selected payment method. Please, make sure your payment method allows you to make online purchases.
Apple 5 User is attempting to purchase a product not available in their region This product is not available in your region. Please, change the store and try again.
Apple 6 User has not allowed access to their cloud service information  
Apple 7 Device not connected to the internet during purchase The purchase cannot be completed because your device is not connected to the Internet. Please, try again later with a stable internet connection.
Apple 8 Device unable to access StoreKit payment services Sorry, an error has occurred.
Apple 9 User has not accepted the terms of use in the App Store The purchase cannot be completed because you have not accepted the terms of use of the AppStore. Please, confirm your consent in the settings and then return to the purchase.
Apple 10 App bundle ID does not include StoreKit authorization An error has occurred. Please, try again later.
Apple 11 User is trying to purchase a product with an invalid promotional offer The promotional offer is invalid or expired.
Apple 12 Incorrect promotional offer signature requested by StoreKit Sorry, an error has occurred when applying the promo code. Please, try again later.
Apple 13 Incorrect parameters for promotional offer Sorry, an error has occurred when applying the promo code. Please, try again later.
Apple 14 User is attempting to purchase a product at an unrelated price Sorry, an error has occurred when applying the promo offer. Please, try again later.
Apple 15 User canceled the purchase or other transaction in the in-app purchase dialog Sorry, your purchase cannot be completed. Please, try again later.
Apple 16 Issue with the configuration of in-app purchase products An error has occurred. Please, try again later.
Apple 17 In-app purchase overlay window timed out while waiting for user or App Store response An error has occurred. Please, try again later.
Apple 18 User is not eligible for specific offers or promotions related to in-app purchases An error has occurred. Please, try again later.
Apple 19 The app is running on an unsupported platform or device An error has occurred. Please, try again later.
Apple 20 In-app purchase dialog displayed in the background instead of the foreground An error has occurred. Please, try again later.
Apple the number ï¼œ0 Usually due to network issues.  
Google 3 The Play Store application on the user's device has expired.
The user is in an unsupported country.
The user is an enterprise user, and their enterprise administrator has prohibited purchases.
 
Google 5 Errors caused by incorrect API usage.
Invalid parameters, such as providing an empty product list when required.
Application configuration errors, such as unsigned applications or missing necessary permissions in the manifest.
 
Google 6 Fatal errors occurring during API operations.
Internal Google Play errors, which could be temporary or due to unexpected situations during the processing.
 
Google -2 The requested functionality is not supported by the current Play Store on the device.  
Google 7 Purchase failed because the item is already owned.  
Google 8 Requested operation failed because it does not belong to the user.  
Google 4 The requested product cannot be purchased.Ensure that the product is available in the user's country. If you recently changed the country availability but still receive this error, it may be due to propagation delays.  
Google 12 Network errors occurred during the operation.This error indicates a problem with the network connection between the device and the Play system. It could also be due to the user having no active network connection.  
Google -1 The application is not connected to the Play Store service through the Google Play Billing Library.Play Store may have been updated in the background while your application was still running, causing the library to lose connection.  
Google -3 The request has reached the maximum timeout before receiving a response from Google Play.  
Google 2 The service is currently unavailable.  
Google 1 The user canceled the payment.  
PayPal Amount Exceeded AUTHORIZATION_AMOUNT_EXCEEDED Please change a different amount and try again. Or contact your card issuer to increase your limits.
PayPal Attempts Exceeded MAX_AUTHORIZATION_COUNT_EXCEEDED Please change a card/method and try again.
PayPal MAX_NUMBER_OF_PAYMENT_ATTEMPTS_EXCEEDED Please change a different card/method.
PayPal City Required CITY_REQUIRED Please enter the city and try again.
PayPal Consent Needed CONSENT_NEEDED Please consent to payment and try again.
PayPal Duplicate Order DUPLICATE_INVOICE_ID Please do not submit a duplicate order.
PayPal Expired Card CARD_EXPIRED Please confirm your expiry date and try again.
PayPal Invalid Billing Address BILLING_ADDRESS_INVALID Please confirm your billing address and try again.
PayPal Invalid Card CARD_CLOSED Please change a card/method and try again.
PayPal Invalid Paypal Account PAYEE_ACCOUNT_INVALID Please confirm your payment account and try again.
PayPal PAYEE_ACCOUNT_LOCKED_OR_CLOSED
PayPal PAYEE_ACCOUNT_RESTRICTED
PayPal Invalid Shipping Address MULTIPLE_SHIPPING_ADDRESS_NOT_SUPPORTED Please confirm your shipping address and try again.
PayPal MULTIPLE_SHIPPING_TYPE_NOT_SUPPORTED
PayPal SHIPPING_ADDRESS_INVALID
PayPal Order Already Authorized ORDER_ALREADY_AUTHORIZED The order already authorized. If you have any questions, please contact our support team.
PayPal Order Already Completed ORDER_ALREADY_COMPLETED If you have any questions, please contact our support team.
PayPal Order Expired ORDER_EXPIRED Please try again later.
PayPal Payment Captured ORDER_ALREADY_CAPTURED If you have any questions, please contact our support team.
PayPal Payment Failed TRANSACTION_BLOCKED_BY_PAYEE If you have any questions, please contact our support team.
PayPal Payment Failed COMPLIANCE_VIOLATION Please change a card/method and try again.
PayPal Payment Failed INSTRUMENT_DECLINED
PayPal Payment Failed REDIRECT_PAYER_FOR_ALTERNATE_FUNDING
PayPal Payment Failed TRANSACTION_REFUSED
PayPal Payment Failed ACTION_DOES_NOT_MATCH_INTENT Please change a different method and contact our support team.
PayPal Payment Failed AGREEMENT_ALREADY_CANCELLED Please change a different method and contact our support team.
PayPal Payment Failed AMOUNT_MISMATCH Please change a different method and contact our support team.
PayPal Payment Failed AUTH_CAPTURE_NOT_ENABLED Please change a different method and contact our support team.
PayPal Payment Failed BILLING_AGREEMENT_NOT_FOUND Please change a different method and contact our support team.
PayPal Payment Failed CANNOT_BE_NEGATIVE Please change a different method and contact our support team.
PayPal Payment Failed CANNOT_BE_ZERO_OR_NEGATIVE Please change a different method and contact our support team.
PayPal Payment Failed DECIMAL_PRECISION Please change a different method and contact our support team.
PayPal Payment Failed DONATION_ITEMS_NOT_SUPPORTED Please change a different method and contact our support team.
PayPal Payment Failed DUPLICATE_REFERENCE_ID Please change a different method and contact our support team.
PayPal Payment Failed INVALID_ACCOUNT_STATUS Please change a different method and contact our support team.
PayPal Payment Failed INVALID_ARRAY_MAX_ITEMS Please change a different method and contact our support team.
PayPal Payment Failed INVALID_ARRAY_MIN_ITEMS Please change a different method and contact our support team.
PayPal Payment Failed INVALID_COUNTRY_CODE Please change a different method and contact our support team.
PayPal Payment Failed INVALID_CURRENCY_CODE Please change a different method and contact our support team.
PayPal Payment Failed INVALID_JSON_POINTER_FORMAT Please change a different method and contact our support team.
PayPal Payment Failed INVALID_PARAMETER Please change a different method and contact our support team.
PayPal Payment Failed INVALID_PARAMETER_SYNTAX Please change a different method and contact our support team.
PayPal Payment Failed INVALID_PARAMETER_VALUE Please change a different method and contact our support team.
PayPal Payment Failed INVALID_RESOURCE_ID Please change a different method and contact our support team.
PayPal Payment Failed INVALID_STRING_LENGTH Please change a different method and contact our support team.
PayPal Payment Failed ITEM_TOTAL_MISMATCH Please change a different method and contact our support team.
PayPal Payment Failed ITEM_TOTAL_REQUIRED Please change a different method and contact our support team.
PayPal Payment Failed MALFORMED_REQUEST Please change a different method and contact our support team.
PayPal Payment Failed MALFORMED_REQUEST_JSON Please change a different method and contact our support team.
PayPal Payment Failed MISSING_REQUIRED_PARAMETER Please change a different method and contact our support team.
PayPal Payment Failed MULTI_CURRENCY_ORDER Please change a different method and contact our support team.
PayPal Payment Failed MULTIPLE_ITEM_CATEGORIES Please change a different method and contact our support team.
PayPal Payment Failed MULTIPLE_SHIPPING_OPTION_SELECTED Please change a different method and contact our support team.
PayPal Payment Failed NOT_PATCHABLE Please change a different method and contact our support team.
PayPal Payment Failed NOT_SUPPORTED Please change a different method and contact our support team.
PayPal Payment Failed ORDER_NOT_APPROVED Please change a different method and contact our support team.
PayPal Payment Failed PATCH_PATH_REQUIRED Please change a different method and contact our support team.
PayPal Payment Failed PATCH_VALUE_REQUIRED Please change a different method and contact our support team.
PayPal Payment Failed PAYEE_ACCOUNT_NOT_SUPPORTED Please change a different method and contact our support team.
PayPal Payment Failed PAYEE_ACCOUNT_NOT_VERIFIED Please change a different method and contact our support team.
PayPal Payment Failed PAYEE_BLOCKED_TRANSACTION Please change a different method and contact our support team.
PayPal Payment Failed PAYEE_NOT_CONSENTED Please change a different method and contact our support team.
PayPal Payment Failed PAYER_ACCOUNT_LOCKED_OR_CLOSED Please change a different method and contact our support team.
PayPal Payment Failed PAYER_ACCOUNT_RESTRICTED Please change a different method and contact our support team.
PayPal Payment Failed PAYMENT_SOURCE_CANNOT_BE_USED Please change a different method and contact our support team.
PayPal Payment Failed PAYMENT_SOURCE_DECLINED_BY_PROCESSOR Please change a different method and contact our support team.
PayPal Payment Failed PAYMENT_SOURCE_INFO_CANNOT_BE_VERIFIED Please change a different method and contact our support team.
PayPal Payment Failed PAYPAL_REQUEST_ID_REQUIRED Please change a different method and contact our support team.
PayPal Payment Failed PERMISSION_DENIED Please change a different method and contact our support team.
PayPal Payment Failed PERMISSION_DENIED_FOR_DONATION_ITEMS Please change a different method and contact our support team.
PayPal Payment Failed PREFERRED_SHIPPING_OPTION_AMOUNT_MISMATCH Please change a different method and contact our support team.
PayPal Payment Failed REFERENCE_ID_NOT_FOUND Please change a different method and contact our support team.
PayPal Payment Failed REFERENCE_ID_REQUIRED Please change a different method and contact our support team.
PayPal Payment Failed SHIPPING_OPTION_NOT_SELECTED Please change a different method and contact our support team.
PayPal Payment Failed SHIPPING_OPTIONS_NOT_SUPPORTED Please change a different method and contact our support team.
PayPal Payment Failed SHIPPING_TYPE_NOT_SUPPORTED_FOR_CLIENT Please change a different method and contact our support team.
PayPal Payment Failed TAX_TOTAL_MISMATCH Please change a different method and contact our support team.
PayPal Payment Failed TAX_TOTAL_REQUIRED Please change a different method and contact our support team.
PayPal Payment Failed UNSUPPORTED_INTENT Please change a different method and contact our support team.
PayPal Payment Failed UNSUPPORTED_PATCH_PARAMETER_VALUE Please change a different method and contact our support team.
PayPal Payment Failed UNSUPPORTED_PAYMENT_INSTRUCTION Please change a different method and contact our support team.
PayPal Payment Failed UNSUPPORTED_SHIPPING_TYPE Please change a different method and contact our support team.
PayPal Payment Failed AMOUNT_NOT_PATCHABLE Please change a different method or contact our support team.
PayPal Payment Failed FIELD_NOT_PATCHABLE Please change a different method or contact our support team.
PayPal Payment Failed INVALID_PATCH_OPERATION Please change a different method or contact our support team.
PayPal Payment Failed ORDER_CANNOT_BE_SAVED Please change a different method or contact our support team.
PayPal Payment Failed SAVE_ORDER_NOT_SUPPORTED Please change a different method or contact our support team.
PayPal Payment Failed AUTHORIZATION_CURRENCY_MISMATCH Please change a different method.
PayPal Payment Failed DOMESTIC_TRANSACTION_REQUIRED Please change a different method.
PayPal Payment Failed NOT_ENABLED_FOR_CARD_PROCESSING Please change a different method.
PayPal Payment Failed PAYEE_NOT_ENABLED_FOR_CARD_PROCESSING Please change a different method.
PayPal Payment Failed PAYER_CANNOT_PAY Please change a different method.
PayPal Payment Failed TRANSACTION_RECEIVING_LIMIT_EXCEEDED Please change a different method.
PayPal Payment Failed INVALID_PAYER_ID Please confirm your payment account and try again.
PayPal Payment Failed AMOUNT_CANNOT_BE_SPECIFIED Please try again later.
PayPal Payment Processing ORDER_COMPLETED_OR_VOIDED Please wait for the result or contact our support team.
PayPal Postal Code Required POSTAL_CODE_REQUIRED Please confirm your postal code and try again.
PayPal Shipping Address Required INVALID_PICKUP_ADDRESS Please confirm your shipping address and try again.
PayPal MISSING_PICKUP_ADDRESS Please confirm your shipping address and try again.
PayPal Transaction Limit Exceeded TRANSACTION_LIMIT_EXCEEDED Please change a card/method and try again.
PayPal Value Exceeded MAX_VALUE_EXCEEDED The order amount exceeds the limit, please reduce the purchase amount appropriately and try again.
Adyen 724 3DS Not Completed Please complete the 3DS verification.
Adyen 501 Amount Exceeded Please change a different method and contact our support team.
Adyen 503 Amount Exceeded Please confirm the limit of your payment method and change a different method.
Adyen 502 Amount Exceeded Please confirm the limit of your payment method and try again later.
Adyen 725 Attempts Exceeded Please change a different card/method.
Adyen 726 Attempts Exceeded
Adyen 452 Attempts Exceeded Please change a different method.
Adyen 473 Attempts Exceeded
Adyen 705 Card Expired Please confirm the card number or try a different card.
Adyen 434 Confirmation Needed Please respond to the confirmation of MO and try again.
Adyen 713 Duplicate Transaction There is a duplicate transaction of this card, please contact our support team.
Adyen 722 Exceed the Limit Please confirm the limit of your card or change a different card/method.
Adyen 443 Exceed the Limit Please confirm the limit of your payment method and change a different method.
Adyen 415 Exceed the Limit Please confirm the limit of your payment method and try again later.
Adyen 607 Expired Voucher Code The voucher code has expired, please confirm the code.
Adyen 604 Incorrect Card Details Please enter the correct card details and try again.
Adyen 703 Incorrect Card Details
Adyen 603 Incorrect Card Type Please choose the correct card type and try again.
Adyen 712 Incorrect CVV Please enter the correct CVV and try again.
Adyen 408 Incorrect Information Please confirm the information and try again later.
Adyen 410 Incorrect Information
Adyen 483 Incorrect Information Please enter the correct information and try again.
Adyen 223 Incorrect OTP Please enter the correct OTP.
Adyen 213 Incorrect OTP Please re-initiate the transaction and enter the correct OTP.
Adyen 222 Incorrect OTP
Adyen 405 Incorrect Phone Number Please confirm the phone number and try again.
Adyen 417 Incorrect Phone Number
Adyen 907 Incorrect Phone Number Please enter the correct mobile number or change a different method.
Adyen 602 Incorrect PIN Please enter the correct PIN and try again.
Adyen 601 Incorrect Voucher Code Please enter the correct voucher code and try again.
Adyen 606 Incorrect Voucher Code
Adyen 414 Insufficient Balance Please change a different method or try again after top-up.
Adyen 706 Insufficient Balance/Limit Please confirm the limit of your card or change a different card/method.
Adyen 246 Invalid Account Please confirm the payment account's availability.
Adyen 444 Invalid Account/Phone Number Please enter the correct account/mobile number or change a different method.
Adyen 708 Invalid Card Data Please confirm the card information and try again.
Adyen 1001 Invalid Date of Birth Please enter the correct date of birth and try again.
Adyen 717 Invalid Expiry Date Please enter the correct expiry date and try again.
Adyen 719 Invalid Expiry Date
Adyen 467 Invalid ID Please enter the correct ID and try again.
Adyen 468 Invalid ID
Adyen 437 Invalid Mo Please respond with a valid MO and try again.
Adyen 226 Invalid Mobile Number Please enter the correct mobile number or change a different method.
Adyen 446 Invalid Mobile Number
Adyen 718 Invalid Password Please enter the correct password and try again.
Adyen 721 Invalid PIN Please enter the correct PIN and try again.
Adyen 216 Missing OTP Please reply with the OTP or change a different method.
Adyen 242 Mobile Device Only Please use the mobile device to finish the payment.
Adyen 240 Mobile Operator Mismatch Please confirm the mobile operator and try again.
Adyen 418 Not Supported Please change a different method.
Adyen 425 Not Supported
Adyen 457 Payment Cancelled If you have encountered any difficulties, please contact our support team.
Adyen 702 Payment Cancelled
Adyen 707 Payment Failed Please change a different card/method.
Adyen 709 Payment Failed Please change a different card/method.
Adyen 224 Payment Failed Please change a different method and confirm the availability of your account.
Adyen 103 Payment Failed Please change a different method and contact our support team
Adyen 202 Payment Failed Please change a different method and contact our support team
Adyen 203 Payment Failed Please change a different method and contact our support team
Adyen 204 Payment Failed Please change a different method and contact our support team
Adyen 205 Payment Failed Please change a different method and contact our support team
Adyen 206 Payment Failed Please change a different method and contact our support team
Adyen 208 Payment Failed Please change a different method and contact our support team
Adyen 212 Payment Failed Please change a different method and contact our support team
Adyen 214 Payment Failed Please change a different method and contact our support team
Adyen 219 Payment Failed Please change a different method and contact our support team
Adyen 220 Payment Failed Please change a different method and contact our support team
Adyen 225 Payment Failed Please change a different method and contact our support team
Adyen 227 Payment Failed Please change a different method and contact our support team
Adyen 233 Payment Failed Please change a different method and contact our support team
Adyen 235 Payment Failed Please change a different method and contact our support team
Adyen 236 Payment Failed Please change a different method and contact our support team
Adyen 237 Payment Failed Please change a different method and contact our support team
Adyen 238 Payment Failed Please change a different method and contact our support team
Adyen 239 Payment Failed Please change a different method and contact our support team
Adyen 245 Payment Failed Please change a different method and contact our support team
Adyen 407 Payment Failed Please change a different method and contact our support team
Adyen 411 Payment Failed Please change a different method and contact our support team
Adyen 420 Payment Failed Please change a different method and contact our support team
Adyen 422 Payment Failed Please change a different method and contact our support team
Adyen 451 Payment Failed Please change a different method and contact our support team
Adyen 454 Payment Failed Please change a different method and contact our support team
Adyen 461 Payment Failed Please change a different method and contact our support team
Adyen 465 Payment Failed Please change a different method and contact our support team
Adyen 469 Payment Failed Please change a different method and contact our support team
Adyen 479 Payment Failed Please change a different method and contact our support team
Adyen 480 Payment Failed Please change a different method and contact our support team
Adyen 750 Payment Failed Please change a different method and contact our support team.
Adyen 217 Payment Failed Please change a different method or retry after 5 minutes.
Adyen 218 Payment Failed Please change a different method or retry after 5 minutes.
Adyen 1 Payment Failed Please change a different method or try again later.
Adyen 101 Payment Failed Please change a different method or try again later.
Adyen 207 Payment Failed Please change a different method or try again later.
Adyen 210 Payment Failed Please change a different method or try again later.
Adyen 229 Payment Failed Please change a different method or try again later.
Adyen 362 Payment Failed Please change a different method or try again later.
Adyen 363 Payment Failed Please change a different method or try again later.
Adyen 364 Payment Failed Please change a different method or try again later.
Adyen 403 Payment Failed Please change a different method or try again later.
Adyen 404 Payment Failed Please change a different method or try again later.
Adyen 406 Payment Failed Please change a different method or try again later.
Adyen 409 Payment Failed Please change a different method or try again later.
Adyen 412 Payment Failed Please change a different method or try again later.
Adyen 419 Payment Failed Please change a different method or try again later.
Adyen 421 Payment Failed Please change a different method or try again later.
Adyen 423 Payment Failed Please change a different method or try again later.
Adyen 424 Payment Failed Please change a different method or try again later.
Adyen 433 Payment Failed Please change a different method or try again later.
Adyen 436 Payment Failed Please change a different method or try again later.
Adyen 458 Payment Failed Please change a different method or try again later.
Adyen 460 Payment Failed Please change a different method or try again later.
Adyen 463 Payment Failed Please change a different method or try again later.
Adyen 464 Payment Failed Please change a different method or try again later.
Adyen 466 Payment Failed Please change a different method or try again later.
Adyen 474 Payment Failed Please change a different method or try again later.
Adyen 475 Payment Failed Please change a different method or try again later.
Adyen 477 Payment Failed Please change a different method or try again later.
Adyen 711 Payment Failed Please change a different method or try again later.
Adyen 905 Payment Failed Please change a different method or try again later.
Adyen 906 Payment Failed Please change a different method or try again later.
Adyen 102 Payment Failed Please change a different method.
Adyen 201 Payment Failed Please change a different method.
Adyen 234 Payment Failed Please change a different method.
Adyen 247 Payment Failed Please change a different method.
Adyen 361 Payment Failed Please change a different method.
Adyen 365 Payment Failed Please change a different method.
Adyen 401 Payment Failed Please change a different method.
Adyen 402 Payment Failed Please change a different method.
Adyen 416 Payment Failed Please change a different method.
Adyen 426 Payment Failed Please change a different method.
Adyen 428 Payment Failed Please change a different method.
Adyen 429 Payment Failed Please change a different method.
Adyen 430 Payment Failed Please change a different method.
Adyen 432 Payment Failed Please change a different method.
Adyen 440 Payment Failed Please change a different method.
Adyen 441 Payment Failed Please change a different method.
Adyen 442 Payment Failed Please change a different method.
Adyen 445 Payment Failed Please change a different method.
Adyen 472 Payment Failed Please change a different method.
Adyen 476 Payment Failed Please change a different method.
Adyen 511 Payment Failed Please change a different method.
Adyen 512 Payment Failed Please change a different method.
Adyen 513 Payment Failed Please change a different method.
Adyen 720 Payment Failed Please change a different method.
Adyen 901 Payment Failed Please change a different method.
Adyen 902 Payment Failed Please change a different method.
Adyen 903 Payment Failed Please change a different method.
Adyen 904 Payment Failed Please change a different method.
Adyen 951 Payment Failed Please change a different method.
Adyen 952 Payment Failed Please change a different method.
Adyen 953 Payment Failed Please change a different method.
Adyen 1301 Payment Failed Please change a different method.
Adyen 714 Payment Failed Please change a different method/card.
Adyen 715 Payment Failed Please change a different method/card.
Adyen 723 Payment Failed Please change a different method/card.
Adyen 471 Payment Failed Please change a different payment method/account.
Adyen 309 Payment Failed Please contact our support team.
Adyen 310 Payment Failed Please contact our support team.
Adyen 311 Payment Failed Please contact our support team.
Adyen 312 Payment Failed Please contact our support team.
Adyen 314 Payment Failed Please contact our support team.
Adyen 315 Payment Failed Please contact our support team.
Adyen 316 Payment Failed Please contact our support team.
Adyen 350 Payment Failed Please contact our support team.
Adyen 351 Payment Failed Please contact our support team.
Adyen 354 Payment Failed Please contact our support team.
Adyen 355 Payment Failed Please contact our support team.
Adyen 356 Payment Failed Please contact our support team.
Adyen 357 Payment Failed Please contact our support team.
Adyen 358 Payment Failed Please contact our support team.
Adyen 359 Payment Failed Please contact our support team.
Adyen 360 Payment Failed Please contact our support team.
Adyen 367 Payment Failed Please contact our support team.
Adyen 368 Payment Failed Please contact our support team.
Adyen 439 Payment Failed Please contact our support team.
Adyen 459 Payment Failed Please contact our support team.
Adyen 704 Payment Failed Please contact our support team.
Adyen 710 Payment Failed Please contact our support team.
Adyen 751 Payment Failed Please contact our support team.
Adyen 470 Payment Failed Please enter the correct ID and try again.
Adyen 554 Payment Failed The funds are refunded to the you. Please change a different method or try again later.
Adyen 353 Payment Failed The phone number is already subscribed to another plan. Only one subscription per merchant is allowed.
Adyen 352 Payment Failed The phone number is already subscribed to this plan, please do not double-subscribe.
Adyen 232 Payment Failed This transaction has failed, please complete the new initiated transaction
Adyen 228 Payment Processing Please contact our support team.
Adyen 431 Payment Processing Please finish your payment as soon as possible or contact our support team.
Adyen 209 Payment Processing Please wait for the result or contact our support team.
Adyen 701 Payment Processing
Adyen 553 Refund Failed Please contact our support team.
Adyen 552 Refund Failed The refund time has elapsed, please contact our support team.
Adyen 551 Refund Failed There is a duplicated refund request, please contact our support team.
Adyen 215 SMS Sent Please check the SMS or change a different method.
Adyen 221 Transaction Cancelled Please re-initiate a transaction or contact our support team.
Adyen 211 Transaction Expired Please change a different method or try again later.
Adyen 438 Transaction Expired Please re-initiate a transaction and try again.
Adyen 456 Transaction Expired
Adyen 241 Transaction Expired Please re-initiate a transaction or contact our support team.
Adyen 605 Used Voucher Code The voucher code has been used, please confirm the code.
Payermax 1063 Amount Limit Please change a different method or confirm your wallet/bank limits.
Payermax 1103 Authorization Expired Please rebind or change a different method.
Payermax 1105 Barcode Refresh Failed Please change a different method or try again later.
Payermax 1104 Barcode Refresh Limit Please change a different method.
Payermax 1054 Email Required Please confirm the email and try again.
Payermax F516 Exceeded Retry Limit Please change a different card/method.
Payermax F325 Exceeded Retry Limit Please change a different method or try again later.
Payermax F508 Exceeded Retry Limit
Payermax F304 Incorrect Information Please enter the correct CVV or expiry date and try again.
Payermax F310 Incorrect Password or OTP Please enter the correct password or OTP.
Payermax 1023 Insufficient Fund Please change a different method or try again after top-up.
Payermax F360 Insufficient Fund
Payermax F515 Invalid Account Number Please confirm the account number and try again.
Payermax F504 Invalid Card Holder Name Please confirm the card holder name and try again.
Payermax F501 Invalid Card Number Please confirm the card number and try again.
Payermax F507 Invalid Card Number
Payermax F301 Invalid CVV Please enter the correct CVV and try again.
Payermax 1051 Invalid email Please confirm the email and try again.
Payermax F533 Invalid email
Payermax F503 Invalid Expiry Date Please confirm the expiry date and try again.
Payermax 1052 Invalid mobile number Please confirm the mobile number and try again.
Payermax F520 Invalid mobile number
Payermax 1050 Invalid name Please confirm the name and try again.
Payermax F512 Invalid OTP Please change a different method or try again later.
Payermax F530 Invalid Personal ID Please confirm the personal ID and try again.
Payermax F203 Invalid PIN Please confirm the PIN and try again.
Payermax F541 Invalid TC Kimlik No. Please confirm the TC Kimlik No. and try again.
Payermax 1053 Name Required Please confirm the name and try again.
Payermax 1039 Order Paid If you do not receive coins, please wait for the result or contact our support team.
Payermax F302 Payment Failed Please change a different card/method.
Payermax F305 Payment Failed Please change a different card/method.
Payermax F322 Payment Failed Please change a different card/method.
Payermax F401 Payment Failed Please change a different card/method.
Payermax F500 Payment Failed Please change a different card/method.
Payermax F502 Payment Failed Please change a different card/method.
Payermax F505 Payment Failed Please change a different card/method.
Payermax F506 Payment Failed Please change a different card/method.
Payermax F514 Payment Failed Please change a different card/method.
Payermax 8 Payment Failed Please change a different method and contact our support team.
Payermax 9 Payment Failed Please change a different method and contact our support team.
Payermax 17 Payment Failed Please change a different method and contact our support team.
Payermax 1001 Payment Failed Please change a different method and contact our support team.
Payermax 1029 Payment Failed Please change a different method and contact our support team.
Payermax 1031 Payment Failed Please change a different method and contact our support team.
Payermax 1041 Payment Failed Please change a different method and contact our support team.
Payermax 1047 Payment Failed Please change a different method and contact our support team.
Payermax 1101 Payment Failed Please change a different method and contact our support team.
Payermax 1116 Payment Failed Please change a different method and contact our support team.
Payermax 4000 Payment Failed Please change a different method and contact our support team.
Payermax 9998 Payment Failed Please change a different method and contact our support team.
Payermax F600 Payment Failed Please change a different method and contact our support team.
Payermax 1024 Payment Failed Please change a different method or try again later.
Payermax 1026 Payment Failed Please change a different method or try again later.
Payermax 1042 Payment Failed Please change a different method or try again later.
Payermax 1044 Payment Failed Please change a different method or try again later.
Payermax 1048 Payment Failed Please change a different method or try again later.
Payermax 1102 Payment Failed Please change a different method or try again later.
Payermax 1109 Payment Failed Please change a different method or try again later.
Payermax 1112 Payment Failed Please change a different method or try again later.
Payermax 1117 Payment Failed Please change a different method or try again later.
Payermax 9993 Payment Failed Please change a different method or try again later.
Payermax 9999 Payment Failed Please change a different method or try again later.
Payermax F100 Payment Failed Please change a different method or try again later.
Payermax F300 Payment Failed Please change a different method or try again later.
Payermax F700 Payment Failed Please change a different method or try again later.
Payermax 4 Payment Failed Please change a different method.
Payermax 1036 Payment Failed Please change a different method.
Payermax 1040 Payment Failed Please change a different method.
Payermax 9000 Payment Failed Please change a different method.
Payermax 9995 Payment Failed Please change a different method.
Payermax 9996 Payment Failed Please change a different method.
Payermax F363 Payment Failed Please change a different method.
Payermax F364 Payment Failed Please change a different method.
Payermax F365 Payment Failed Please change a different method.
Payermax F366 Payment Failed Please change a different method.
Payermax F400 Payment Failed Please change a different method.
Payermax F521 Payment Failed Please change a different method.
Payermax F523 Payment Failed Please change a different method.
Payermax F524 Payment Failed Please change a different method.
Payermax F525 Payment Failed Please change a different method.
Payermax F531 Payment Failed Please change a different method.
Payermax F543 Payment Failed Please change a different method.
Payermax F724 Payment Failed Please change a different method.
Payermax F810 Payment Failed Please change a different method.
Payermax F830 Payment Failed Please change a different method.
Payermax 1113 Payment Failed Please do not submit a duplicate order.
Payermax P01 Payment Processing Please wait for the result or contact our support team.
Payermax F544 Payment Processing The payment is processing, please check the result later.
Payermax 5 Refund Exists Refund order already existed, please contact our support team.
Payermax 7 Refund Failed Please contact our support team.
Payermax 1009 Refund Failed Please contact our support team.
Payermax 1030 Refund Failed Please contact our support team.
Payermax 1032 Refund Failed Please contact our support team.
Payermax 1110 Refund Failed Please contact our support team.
Payermax 1115 Refund Failed Please contact our support team.
Payermax 1010 Refund Failed Please try again or contact our support team.
Payermax 3 Refund Failed The order is unpaid, please contact our support team.
Payermax 9994 Request too frequently Please slow down and try later.
Payermax 9997 Time out If you have finished paying, please wait for the result.
Payermax F410 Time out Please change a different method or try again later.
Payermax F150 Transaction Expired Please change a different method or try again later.